Orders and delivery in a mobile app

The basket is put together on the way, the order is paid in two taps, and the status is visible without a phone call.

An order does not turn into a conversation. A person picks a time, pays and gets a notification when it is ready. The previous order repeats with one button — that alone is a reason to come back.

  • no call and no waiting on the line
  • the status is visible at any moment
  • repeat the last order in one tap

What's inside

Only the collection methods you need are switched on: somewhere it is pickup, somewhere delivery, somewhere both.

Basket

Items, quantity, modifiers and a comment — with the total recalculated as you go.

Pickup at a chosen time

The customer picks the hour the order will be ready and collects it without queuing.

Delivery

Address, zone, cost and slot — checked against where you actually deliver.

Order status

Accepted, being prepared, ready, on the way — with a notification at each step you choose to show.

Repeat order

The previous order repeats with one button — the most common way people return.

History

Every order a person made sits in their profile: what, when and for how much.

How it works

The order travels from basket to your system in one flow, with no manual re-entry.

We describe the collection methods

Pickup, delivery, zones, slots and the minimum order.

We connect order intake

The order goes into your till or management system if it has an integration interface.

We set up the statuses

We decide which steps the customer learns about and which stay internal.

Let's set up
order intake

Tell us about your customer scenario — we'll suggest the right modules and the scope of the first release.

Discuss an app

Questions about orders

Will orders reach our till?

Yes, if the till system has an integration interface. The order arrives where you process it today.

Can we work without delivery?

Yes. A venue switches on only what it needs: for example menu, pickup and bonuses, with no delivery at all.

How is the delivery cost calculated?

By your rules: zone, distance, order value or a flat price — whichever you choose.

What about paying on collection?

Supported alongside paying in the app. You choose which methods to offer.